I ordered a 4meg line from Telkom which was installed within a fair amount of time. My issue is that once the installation was done I found that they had rung me up for a Simple 399 account which is a 1 meg line and NOT what I ordered. Now for me to cancel this it takes a month? Is there no way to ...
Services disconnected, make payment the same morning, but reconnection would take about 48 hours. This after ppayment was done at Telkom Office but the system does not reflect payment. This amount due was paid, you chrarge interest on late payments, you get penalized for 2 days no service, but you ...
I just would like to say a big thank you to Mahudi for his patience and great product knowledge. I have been battling to get my internet working at 100% for a while now and thanks to Mahudi it is working perfectly!!! So once again thank you and keep up the good work!!! Regards Mr Rayment ...
I am very disappointed in the service that I am receiving (or not receiving) from Telkom. I applied for an ADSL line telephonically. On Tuesday 27 August 2013, I got an sms to say that I need to pay R700 in order for the installation to be done. The sms had the Customer number (9439900288), group ...
I moved to Somerset West 12 months ago, and though it was very easy to transfer my line to the new town, I am receiving 2 bills for the same account and with the wrong address details. I have contacted the accounts department numerous times already but no change is affected on my statements. I ...
I logged a call with Telkom in March, reference number 765CWK120313. I upgraded my DSL speed to 2 Mb earlier this year, but very seldom get even close to 1 Mb. I've tried different DSL routers, etc., but the result stays the same. To date I must've phoned Telkom close to 15 times - almost every ...