For over 5 months now my 4 mbps ADSL line has been experiencing slow access mostly between 50 kbps and 1.5 mbps sometimes 10 kbps. I have logged a fault with Telkom many times the next day the fault is marked as restored on their side with anything being fixed. Their only solution is to reset the ...
Hi I Live in Blackheath, a stones throw from a Telkom complex. 1 year ago i moved here and signed up for 2mb uncapped ADSL. Things were peachy for a month or two before we started having severe latency issues on the line during specific times. I practically drove myself insane troubleshooting this ...
Where to start?? On the 11 September I called the call centre wanting to activate a new email, I was advised that this would be at an additional cost. I accepted and the email was set up. On the 17 September I phoned and asked if they could change the email account to another name and they did so. ...
We applied for a line - September 2012 and were told that the infrastructure is not in order. After several calls and visits to the Telkom offices at the mall and a very unhelpful manager there, we were supplied with a 8ta dongle. It is a year later and their is still no lines available! We phoned ...
Congratulations Telkom on the efficient service received. A complaint was filed on a telephone pole on the verge of falling over. The complaint was immediately dealt with and within two days rectified. We still get service from big organizations. Thanks ...
A call was logged two weeks ago regarding a fault on my DSL line. A technician was finally sent to my place today. Instead of fixing a problem, she has now disrupted the entire Telkom connection From having a slow line, I now have the following: NO TELKOM VOICE LINE NO TELKOM DSL LINE I have ...