On the the 1st of July 2013 I canceled my Do uncapped Premium. On the 1st of August I received a call confirming that my line will be canceled. Then on the 8th of August I logged a call to query an amount of R1226.32 being charged for service. It was explained to me that this was due to me not ...
I have a contract phone with the suppliers my charger was faulty so I had sent it back for repairs, it took about 2weeks for it to be fixed when I came for collection because they had told me to come fetch my handset. When I expected my charger to be fixed they had done something I had not asked ...
Great help from this individual who went out of her way to help ...
My internet line went down due to some technical problems yesterday. I was fortunate to get in touch with Prince Maseko from internet support, who knew his work and was able to assist me to the letter. Thank you, you are an asset to Telkom. ...
In August I went to apply for a business line from Telkom. I was told by the man behind the counter to make a payment and that installation would happen within 48 hours. I did just that. Two weeks later, there was nothing from Telkom and when I followed up I was told that they had a backlog and ...
I have had a query regarding the cancellation of a telephone line for six months now. The Billing department can't credit me before the Cancellation department does their job. The Cancellation department does not answer phone calls, kept waiting 25 minutes on two occasions with no response. Our ...