I signed a Telkom adsl contract which expired Feb 2013. I received Billion 810VNTX when I signed up. In January 2013 that router started giving me hassles and I took it to the Telkom shop and was exchanged for the same brand - Billion 810VNTX router. However in June 2013 that Billion 810 Router ...
I logged a fault with telkom about my line speed, at the time of the report I was only getting 1mb instead of 2mb, the pitched up at my house without letting me know at all, so they could not get in. I called in this morning after waking up to a 512k line, to follow up and specifically said they ...
Complaint relating to previous complaint on HelloPeter dated Aug 2013 [14422707]RE: [][14341972][14050053]HelloPeter Query Ars232795 . Still not resolved. I tried everything they requested and still no joy. Manager of Telkom Mobile Branch send email to Innocentia Tsoku (Escalation Centre), she does ...
Sept 2011, I cancelled a 24month ADSL contract. Jan 2013, Telkom decides to bill me for it. April 2013, they list this as bad debt written off. Which is not true. The whole problem was communication. I am not a bad payer. In June I got an sms from the lawyers warning me. I got such a shock. I then ...
So I get a missed call from Telkom, and I call back an hour later, only to be told they have been trying to get hold of me for the last couple of days, via telephone and text, there are NO other missed calls or texts on my phone, when I told this to the girl on the phone, she had the nerve to argue ...
I got some feedback finally from Telkom after complaining here. I have been trying the past 3 months to get just a peep out of them. The problem is NOT RESOLVED!!! They can shove their line and wifi. I will be telling everyone how much they. And whomever from Telkom reads this: train your staff ...