After the complaint about Telkom trying to rip my mom off of the line that was not working, Telkom looked into the matter and gave me feedback that she doesnt need to pay R1100 any more. she needs to pay only R163.90, which is fair enough. Thanks for looking into the matter. ...
Some few days ago I applied for a new connection, today I get a call from a 0313632900 stating that they are calling from Telkom. The call centre agent refused to spell or pronounce my first name and surname correctly- the call ended with her simply putting down the phone and not assisting me. Am I ...
Got an account from telkom, they billed me double for my line, and ADSL. After explaining to the billing department ive been with telkom for almost a year why do they suddenly charge double? they dont understand it. Calling 3 times a day holding on for 20Min to cancel the line but they are ...
REF#156CRK131113 I logged a fault with Telkom on the 4th of November as my ADSL line is dead. They moved it from my previous house as I moved, and all was working fine, three days later my phone line is dead and I have no Internet access. After calling numerous times to follow up and getting a ...
Good day, My Telkom line is out of order since 9 November and it seems as if no effort is made to assist me, even though I explained to Telkom that my wife is working from home and we need urgent assistance. This time of year is peak time and we are currently loosing R400 per day on income We have ...
I contacted the Options centre on the 8/10 as I had raised a complaint previously regarding the fact that I had been billed after cancellation of my line had taken over two months to take place. I cancelled on 25th July, expecting cancellation on 25th August - this did not happen. I was ...