Telkom cut off my line which they shouldn't have. My line is now disconnected without any request for a disconnection. It has been disconnected for over 2 weeks now. And Telkom is not keeping to their arrangement on their system. I have stayed home 2 days waiting for a technician when there is no ...
I applied for a DSL line into my house. When filling out the form it clearly stated no Internet services required, just the DSL line as I had my own Internet service provider. But an honest mistake was made and internet was enabled, so I kindly called Telkom to notify them of this fact (wasting ...
Need help, got told that i am paying for 2 accounts, need to cancel one immediately .. I paid for 3 months for 2 accounts.. this is not acceptable! ...
I gave Telkom notice to cancel my ADSL Internet in September '13 as I wanted to move to a different ISP, I was supposed to wait 30 days which I did. On the 1st of October a consultant contacted me to try and salvage the business and offered me a 25% discount. I ended up staying with Telkom. She ...
I have been querying the implementation of ADSL lines in my area for the last year and a half, I have called and emailed numerous times but no one is ever able to give me decent feedback. Even the Telkom Escalations team is hopeless because as of 12/11/13 11:10am I still haven't received feedback ...
Called Telkom on 06.11.13 ref: 88894197A & 88894503A t upgrade adsl to uncapped. Person I spoke to said it had been done immediately. called 4 times after that (and on hold for more than 20 mins each phonecall). NO upgrade was done yet. it is now 12.11.13, spoke to Thozama Mvuge, who was not ...