Good day I recently interacted with one of your advisers, and was so impressed by the service, that I feel it appropriate to inform you of her praise. The adviser I am referring to is Sheritha Bagirathi. I logged a request on your internet site for a new line (phone Adsl) recently. It was promptly ...
My telkom line has been down since the 13th of November with no communication from Telkoms side, previously they would send out a technician within a week. Totally unacceptable to pay R600 for a non-existent service with no communication from there side. ...
Dear Telkom, My problem is in occurance every 3-5 days. My ADSL line need to be fixed please. Trying to resetting the port with every call i logged is not helping. I asked that you send a technician to investigate the cable connection at my home but nothing. Once call logged a day after receive an ...
I had my DSL line reported for poor performance. It operates as 0.54kbps instead of 2MB as I'm paying for. Telkom "fixed" it twice and still there is no improvement. I keep on reporting this without anything being done to fix it. This renders my data line useless. ...
My phone line was struck by lighting on 12 November 2013. It has been reported twice - second time reference number is 1178CRK181113. Twice received SMS saying it's fixed of course it was not. Now nearly 3 weeks NOT WORKING. Please HELP Telkom. ...
I ordered an ADSL package (line, uncapped data wi-fi router) from Telkom on 14 October 2013. It is now 1 December 2013 and my line has still not been installed. Every time I call there is an excuse. "A problem at the exchange box" has been thrown at me too many times to remember. Why ...