Telkom offered a package for simple plan 1meg uncapped for R514. I applied for this on the 23rd Sept 2013 and two bills later I am still struggling to get them to correct my bill to the amount as advertised. The person that captured my order even made a history note to say it is a Telkom simple ...
Had a line fault on Thursday 28th Nov. Phoned Telkom and I was told it is a fault on the DSL line and that their service level was 24 hours. Four days later there is still no action from Telkom. Tried phoning the call centre and it took 30 mins for someone to answer. I quoted the ref number and was ...
As per my previous report, I've reported my ADSL line stopped working Tuesday, two weeks ago. Then Telkom took a week to get back to me... eventually the Sunday a technician came out to my house saying the Modem was faulty. I bought a new modem... still not working. No currently I'm speaking to BA ...
On Thursday after a thunderstorm I was left without a telephone line. I immediately reported the issue to Telkom who logged a call after testing the line and finding that it was indeed faulty. After three days the only progress has been that the fault report eventually made its way to their ...
I had a billing issue with telkom a while ago, which i resolved with them, but in that time telkom also handed me over to DMI attorneys. Now i made a payment arrangement, but they keep calling me every month and almost everyday harassing us and asking us for the same payment which we make monthly. ...
It has now officially been over a month since Telkom had stated that they would provide me with feedback regarding my original report of cables in my street. They have not provided me with any kind of feedback to let me know what is going on - I have a fault number: 467CWK281013 (website still ...