My ADSL line has been off since 24.10.2013 due to repeated cable, so they say. My neighbours phone lines are still all active though. I was told that they would have a solution within 30days, its going on almost 60days now. Called the call centre, no-one can help me. I want my line back. ...
We, in South Africa pay really high prices for Data and still, we have of the worst service. I've reported a line fault a few weeks back because of poor download speeds and still I haven't heard anything from Telkom. Telkom, please sort it out? ...
After Telkom failed to cancel my line blaming it on the Mweb line still being active when in fact it was canceled, I submitted a report on HelloPeter. I was contacted by Hosea [Email Removed] and responded via email with a reference proving that the Mweb line was canceled on 4 & 5 December. ...
Every few months I complain about the ADSL speed of my connection. Telkom is good at reacting to the complaint on hellopeter, but the service remains shockingly below par. I am paying for a 4MB/S line in Centurion. Recently they were upgrading these to 10MB/S. To date, the performance is worse than ...
Telkom should be called Kakkom. I have had my 4 Mbps ADSL line with them for 4 years and have never had a consistant connection. Initially I had to manually disconnect my modem everytime the speed degraded down to between 7Kbps and 50 Kbps. I have logged over 40 calls and now they tell me there are ...
Good Day, I have recently change from Absa to FNB, I did change my banking details with Telkom in time for the Debit Order to go off at FNB. The info wasn't change by Telkom and I was requested by Donald Motau to do EFT, which I did and I have sent the confirmation through to Donald by email. When ...