We have reported a bad ADSL Line since the 28th November where we have phoned them almost daily. Still the problem is not sorted out and it is 10 days later. Please help!! As a business client this is not the kind of service that we can accept. ...
ADSL line has been broken for 13 months now, and all i keep getting from them is cookie cutter responses with fictitious escalation numbers, try phoning them as qoute that escalation number .. nothing the operator just says that is not a valid escalation number. [URL Removed] ...
Last year I opened a Telkom Simple II account, R499 pm. The first bills with pro-rata and it was payment in advance. Second bill was almost the same, and the accounts said that it is pro-rata. I explained that pro-rata can't be billed twice. Eventually I found out, that I was billed twice, the ...
On 6 December I went to the Telkom Direct store opposite Game in Somerset Mall. I wanted to change my Adsl package from 10 Mbps to 4 Mbps because my exchange cannot handle 10 Mbps. (I was told Telkom would do this automatically, but they did not do it). The Lady was unable to assist me (after ...
After completing a request for a line transfer, Telkom failed to deliver at all. No estimation can be provided. I have called their call center and I was told that they would be sending a technician out today (11 December) to install my line. At 15:30 I called them to find out where the technician ...
For the past 2 month my internet has been extremely slow when downloading of Peer to Peer Programs like utorrent and Bittorrent, I have phoned about 4 times to complain and was told that they were busy upgrading my 4meg line to a 10mb line for free, I waited and called again to explain that I still ...