My adsl and phone line has been down since Thursday 5 December. When I called the call centre on Friday, the agent advised this was due to upgrades on the exchange. I was not notified of this. I called back on Monday 9 December, and was advised that this would be rectified by Monday. One of my ...
Good day I am rather desperate with this situation, my adsl is extremely slow to a point where I cannot use it. It is suppose to be a 4mb ADSL line, yet it pings at 700ms and download speeds equivalent to 28k dial up... We are trying to run a small business off this ADSL, and we are unable to do ...
This follows up from a previous report i have written. I was given an escalation number ARS 238352 by telkom but my adsl is still down. This is so frustrating! ...
I have had a Telkom ADSL line for many years already and it has always had one problem or another. Telkom upgraded this line to a 2Mb line and it is no faster than the old dial-up. About 4-years ago a lightening strike damaged a cable and to date this cable has not been repaired. Whenever I log a ...
On the 9th of December was the last time I complained on this website about Telkom. At the end of October our Internet speed went down the toilet. I waited till the beginning of December hoping it would improve and it was just that we were soft capped. That wasn't the case. The speed was the whole ...
I cancelled our Telkom line in June 2012, and we moved into our new place end of June/1st of July 2012. I paid the amount that I was due too pay up in full. Telkom STILL kept billing me until SEPTEMBER which I will not pay, as I did not continue using that service! It was handed over to lawyers in ...