On 21 October we posted the following (see below). To-date despite their response on this forum only the ISDN line is fixed. NONE of the other items have been attended to, 6 months later. And now this: To add insult to injury for the last few days we have experienced problems with our home ...
About a month ago contacted telkom asking for them to cancel my ADSL Data, not the line not the dsl just the data bundle to enable me to switch to Mweb (A pleasure dealing with). After following this process the lady at cancellations tells me it will be escalated. One month later and no internet. ...
We have had no Internet service since Sunday, December 8th. We have called Telkom numerously on a daily basis hoping to have the matter addressed. To date we have had no indication as to whether the problem will be resolved nor as to the time frame. Working from home we specialise in Web ...
Even writing emails, phoning nothing helps with pathetic service. Promise below came to nothing. ARS escalation not worth anything. Get a grip and do your work. Stop the ostrich syndrome of putting your head in a hole and hoping the problem will go away. Download speed at .11Mbps - VROT Hello ...
We applied for ADSL on Friday. Telekom arrived to install today, just 6 days later. The technician Laurence was efficient and friendly. A great Telkom experience. ...
I reported my ADSL line not working on the 4th Dec and then on the 7 dec and still no one has attended to it. Telkom then escalated the call but still no one has attended to it. I received a SMS saying that the line was fixed, but still not working, I replied to the sms as requested that the line ...