I posted a complaint on 29 January 2014 on the poor response from Telkom on my fixed line and internet service which have been out of order for two weeks. On 30 January a Telkom technician finally arrived at my house to fix the problem. On the evening of 31 January 2014 the line went out of service ...
I've been trying to cancel my existing line for the past 3 days and there is no help from the call center. If you call 10210 you wait for over an hour. I am sure once you finally get hold of a consultant they will tell you its too late to cancel and the cut off date has past. ...
Telkom is the worst company when it comes to service. I have been reporting the same fault on my ADSL line for the last 6 months and every time they tell me its my equipment. I have replaced my router 3 times because of this, yet the same fault still exists. I have spoken to countless Telkom ...
I logged a call on the 23/1/2014 to report my dsl line down as well as telkom line. To date i have received no service from telkom. I escalated call last Thursday, I was told call gets escalaled to technician and someone would call me back but still no one has called me back or fixed my phone or ...
Telkom website not accessible to me and therefor I can't lay a complaint that my landline phone is not working! The phone number is 013 261 1762 It isn't working and every time I phone in to report is I get CUT OFF I also get CUT OFF when I phone in to 1023!! Telkom overall is starting to ...
I am from a company in Woodstock who moved premises. We set up a meeting with Telkom December last year to have a switchboard installed at the new premises and also to move our existing lines. It's been a nightmare ever since. Phoned the call centre, contacted the Sales Manager Faith but she ...