I connected a Telkom ADSL line on the 28th Jan 2014. I currently have a dect phone with them as well. I fetched my modem from telkom store on 31st Jan as the Telkom tech did not give me modem when he installed line. I requested to the store to cancel my existing line as i have now connected the new ...
I have reported my line as non-functional since the beginning of December 2013. It took Telkom about 6 weeks to get to my premises. Its now the beginning of February 2014 and my line is still not working. The call centre is of no use either, nor is their sms facility ...
We applied for a DSL line at Telkom in the first week of January. The previous owners used them and we were told that the line only needs to be activated and that it can take 7-21 days. Firstly they pitched at our home 3 weeks later without notifying us in advance and due to the fact that we were ...
So I placed a fault report last Monday (27th) I had it escalated on the Wednesday (29th), I still have seen no sign of a Technician. What does escalation mean? I get no feedback from Telkom at all unless I phone them, and I was told today that it would be Thursday at the earliest. This means it ...
I am having countless problems with Telkom the last few weeks whereby my home ADSL line is not working. Two week ago the line was not working and they could not find the problem. They told me it is the ADSL route that was faulty so I went and bought a new ADSL router that did not work either. I ...
In October 2013) I went to Telkom in Cresta Mall to set up an ADSL line and paid R700 for installation and services. To this date (04/02/14) they still have not installed the services for me. Someone had attempted coming to the house to install but they sent someone from the wrong area. Since then ...