In November we cancelled a Telkom line when we moved out, in December we received an SMS stating that the account was in arrears even though it was supposed to be cancelled. In January the same happened, I have phoned 4 times in January and was promised that the line was indeed cancelled as ...
I've ordered a new service on the 9th of Jan 2014. In the mean time, I've sent several emails, made several calls, just to be promised they will return my call. It simply does not happen!!! No reply to my emails, my calls never gets returned!!! I don't know what to do anymore. Any advice please!!! ...
I would like to lay a formal complain to whom it may concern, i have a Mother who is 62 years old who has log a complain with Telkom a couple of time regarding a her phone that does not work and mainly depends on the Telephone line daily and also have to pay every time but nothing gets fixed the ...
Ref: 28cwk 300114. There are no words to describe my disappointment, anger, frustration and utter disgust with your pathetic attempt at basic, bottom-end service. It has been almost a month since I first logged a line fault on the 7th of January. In that time i have spoken to at least 6 different ...
Telkom has a marketing brochure with the headline: "Rethink great value in 2014" and on p. 3 of this booklet they invite existing broadband clients to add one of three laptop devices to their current ADSL contracts. The tricky bit is just that they do not have stock and none of the Telkom ...
Telkom Have not had our companies internet running since November. They and claim it is working, they refuse to send a technician. we have been working off a cell c stick for 3 months. I have spoken to their technicians on the street and they have confessed there is issues. The call centre then ...