I received a double bill for our ADSL line (around R800). On the bill it states that if this is incorrect or has been resolved please ignore. Knowing that I had paid for December, I paid the single amount for January (R399). I have proof of payment for both December and January. Now the line is ...
We have not received our account billing for the month. As a result we have unable to pay for our account. Telkom have cut our line as a result which is BS, because we have not received a bill. Are we meant to pay a random figure? This is ridiculous!! Furthermore upon contact with the call centres ...
I'm a long time Telkom cust & have had ENDLESS problems with my line. Have called, begged, faught & pleaded. Results: repaired and down again within a couple of days, not repaired for weeks, call centre putting the phone down not once but MANY times (just happened again - once happened 4 ...
On the evening of the 27/01/2014 I report my business telephone (044 8741651) to have a very bad scratchy line and that it was interfering with my POS card machine (via dial up). I was given reference number 356CEZ270114. On the 29th, I phoned again to inquire and was told it is by the technical ...
Telkom you have the worst call center in the world, on average you are on hold for 15 minutes and then when you finally get through the person just transfer you to another department. 1st off I wanted to move my line to my new premises on the day of the installation the technician phones my wife ...
I having been calling the call centre on 10210 for the last 2 days but no one answers the calls ...