On Tuesday my internet went down. I called to log a fault as per usual. When I woke up on Wednesday, my landline was also not working. I phoned in saying please add to the fault that my landline is also not working, to which I was told that it would all be sorted once a technician handled it. On ...
I cancelled this account on August 29th and I got a reference number 88336792A on the 29th October 2013 by your consultant NELLY confirming my cancellation. Today I received an SMS saying the account has been handed over to MMY Attorneys / Ref 426865. Can you please rectify this issue as it has ...
I pay for my ADSL line and it never works. I phoned telkom a few times to resolve my internet problem and every time they confirmed that it will work or there is nothing wrong with the line. I asked then if a technician can come and look for the problem at my residence and they confirmed they will ...
DEAR COLLEAGUES It is with regret that I am forced to report Telkom for poor service delivery. I am restaurant owner who's Telkom line is not working SINCE this morning. I have mostly almost the whole day being call calling the business centre for assistance. IT now 5 :00 pm and no help. Today I ...
I have trouble with ADSL line! If it rain it is off! I log a fault through my service provider and the line are fixed but the high decibels are still there! I have a 2Meg line and my download is abvout 1.78 but my upload is 0.4 and that is not suppose be that low! The high dB's on my line need to ...
I moved house in November and have been trying to move my Telkom line since October. Every day I speak to another call centre operator who tells me something different about the reason why I do not have my line yet and also promises to escalate the call. I frequently get cutoff and then cannot get ...