We applied for an Uncapped ADSL line which was installed in record time during October 2013. The cost was for just over R500 p.m. and included a landline. Well all worked well and the line was a hugh improvement on the Internet Dongles which we used in the past. Well we got our first account which ...
During the past 2 months my ADSL line is not working for at least 2 days per week. I pay for access 24 hous, 7 days a week. When I phone to report the fault I get sms with ref number and after the call the line comes on. I get the idea that Telkom oversell capacity which they cannot provide. Has ...
Good day, my parents land line has been out of order since the 5 December 2013. Two call were logged, the 1st being on the 9/12/13 with Isaac at 14:26 who informed my wife that a technician was appointed to the fault, the second call was logged on 13/12/13 with Thabang at 14:35 who informed my wife ...
Call was made to Telkom on the 29/11/2013 to order a 4meg uncapped line. before line was installed i had gone to the Telkom store in goodwood and canal walk to make sure the correct product had been selected. I had also call multiple time into the call centre to confirm if the correct product was ...
I have been experiencing a problem with my Telkom internet for more than 6 months now with no resolution form Telkom internet. I have logged numerous calls and have all the reference numbers. The guys have also come out to investigate and assist. When they leave the call gets closed but the problem ...
I purchased a Telkom Uncapped package with free Router, Line installation, 3G Dongle. A technician came out being very rude, he didn't wanted to place the router were we wanted he said were he places it that's it we can move it afterwards. Asked were my 3G dongle is he said he knows nothing about ...