After being broken into and our switchboard destroyed, we got a quote from Telkom and were told that 7 days from date of payment, we would have our phone system installed. This happened on the 3rd of December. Our company has been without phoned for 2 weeks. We stuggled for 3 days getting hold of ...
Reported fault 2 weeks ago. All that I've received was their fist sms confirming my fault reporting. Since then NOTHING. I've completed the escalation form on their website TWICE - nothing - not even acknowledgment of receipt. I work from home and have had to use my cellphone for 2 weeks - cost me ...
I am livid with Telkom... In 2011 we cancelled our subscription with them because we moved from Bela-Bela. Somewhere someone made a mistake and now two years later they want over R2000 from me which I refused to pay, they then gave me over to debt collectors and threatened me with my credit record. ...
We have had phone issues for two weeks. Yesterday Mr Lombaard shows up to check line and say he must go check at pole, goes to pole and then leaves without fixing the problem, for what there may be a reason. What is not acceptable is he does not show common decency and let you know what the ...
I used to have a Telkom ADSL and landline. I used to be happy with the service. Then I moved house. Telkom was unable to install any cables to provide me the same services so I had to close my account. I was given telephonic confirmation of the closure. My account reflected a pro-rata final payment ...
Hi After being placed on hold for 40 minutes, I have decided to write my complaint here since Telkom doesn't even give an email to complain. After various communication with Telkom, and 3 technical supporters arriving at my place, there was no solution to the problem with my line, and so some weeks ...