I have given up hope of ever getting my Telkom line installed. This is my third complaint about the same line transfer. Last time no one even bothered to respond. I have been waiting three months for my telkom line to be transferred. In this time Telkom has continued to bill me for the line despite ...
I have since applied for a telephone line from telkom in the past year, after struggling for months being told I am missing this form or that form, and I only find out this information when I call them, I was rarely getting feedback from them, some ladies there where quiet helpful I must say. I was ...
I WAS APPLYING FOR NEW TELKOM LANDLINE FOR MY BUSINESS, AND CALL CENTRE AGENT KEPT ME HOLDING FOR TOO AND I REQUESTED THEM TO CALL ME BACK AS I WAS USING MY CELLPHONE, I WAS SO DISSAPOINTED TO HEAR THAT BIG TELECOMMUNICATION COMPANY CANNOT CALL ME BACK ...
My telephone has been dead for 6 days now and no sign of any action except very apologetic call centre personnel and a couple of sms's saying it's been handed to the repair people. I am sorry to have to resort to this medium but each time my lines are down nothing happens unless I go public. Please ...
Early in December, I went into one of the Telkom branches and explained to them that I would be moving my internet over from them to MWEB, my prefered choice. In response, a wonderful woman at the front desk explained that it is now done telephonically, and that when I do phone them, I must explain ...
We were still waiting for Telkom to tell us that we could SELF-INSTALL our ADSL (something that we were told would happen a month ago), when we realized that they now decided to book someone to come and install it for us for a charge of over R700. This is not what we asked for and we specifically ...