I had a 2.0meg, uncapped line which was upgraded to a 4.0meg line recently. I have photo's of the speed test at .78meg. I have phoned the help desk and we reboot, reset switch on and off and get the speed up to 2.0meg and the response is that there is a problem with our exchange. So today Telkom send an e-mail apologising, saying the fault with International links. All acceptable... BUT... they still charge full pop for the poor service. If you are meant to be a professional service provider please stop taking advantage of me!!
0 comments