We have moved homes twice in the last 12 months and instead of freezing our line while we are renovating, Telkom insisted they will move the line at no additional costs., however we have been billed additionally to not even having Internet access! The first time we move our line in June it took us ...
My number has been cancelled by 8ta without my consent and after more than 10 calls to the call centre I still have to wait 72 more "working hours without a number". While their consultants have working lines all my contacts/ family/ friends/ managers will be told that my number does not ...
I installed the line a month ago, since then it's just been problems, first Telkom kept delaying the install date, then once they finally installed the line it's never worked properly. At first my problem was that I didn't have any dialtone on my phone and my internet was extremely unstable losing ...
Just a follow up on the complaint I made on Hello Peter. The response here suggested that the isue will be escalated to the relevant people. I have not received the required service still and since I reported the issue. The line has been off twice and as in now, my business is as good as closed, ...
My Telkom line has been completely out of service for the third day in a row now. I logged a fault on their system on the 9th, but I have received no feedback from them, apart from a SMS that tells me they're supposedly on it. This has happened before, not very long ago. I have tried calling them ...
I placed an order for an ADSL line on the 10 December 2012 with Telkom. Upon placing the order I took it upon myself to pulled the cable from the Telkom box to my house, leaving the remaining work to be done by Telkom very minimal, requiring the line to be terminated. I have spoken to countless ...