I have logged and escalated this a few times now (Faults: 253CWK071012 / 217CWK021112 Escalation: ARS 215007). From ~6pm till 2am every single weekday and random times over the weekend ADSL speeds go for a pot of, I have a 4 Mbit line and get like 0.4Mbit speeds (sometimes less). More over the ...
Last year December I applied at Telkom Kenilworth Centre for their 3 Month ADSL "FREE TRIAL" specifying to the clerk that I was only interested using the service for FREE. The service was good and they sent a technician within the same week. My first bill came through via email for the ...
On 06/01/2013 we reported yet another fault on our ADS Line to Telkom, with ref no. 200CRK060113. As at today's date (10/01/2013) we have yet to see a technician being despatched, let alone fixing the problem once and for all. We have followed up with the Call Centre on numerous occasions, but all ...
I already complained on this site and i got a response from Telkom but the problem was never solved, i opened a fault again with the ref. 587ctk011012 and the last i received an update was on 2 Oct 2012. Telling me that the problem is being handled. Well the problem has not been solved yet and it's ...
Installation of ADSL and Phone line not done on the day it was booked, I have been sitting the whole day waiting and phoning my cellphone sick asking when and whats going on waiting and waiting for telkom to respond or to come out, i work every day and cant book off every time Telkom says they will ...
I walked into the the fourways telkom office with regards to my account and billy assisted me with great, friendly professional service. Great work Billy that is how it should be done. ...