I went there to change the device he was nasty from the beginning. He told me they ' re out of stock and I ask for refund still he didn't want to give me that. The next I went to Randburg to exchange the device still no stock I ask for refund they told me I have got it it shows on the system so ...
My ADSL line has been down for a week. Been going up and down for months. After physically driving around and catching a techie he came out, could not fix it and said they will be back again this morning with the right tools. Still no service. Have updated my address with them 3 times and still ...
I have logged and escalated this a few times now (Faults: 253CWK071012 / 217CWK021112 Escalation: ARS 215007). From ~6pm till 2am every single weekday and random times over the weekend ADSL speeds go for a pot of, I have a 4 Mbit line and get like 0.4Mbit speeds (sometimes less). More over the ...
Last year December I applied at Telkom Kenilworth Centre for their 3 Month ADSL "FREE TRIAL" specifying to the clerk that I was only interested using the service for FREE. The service was good and they sent a technician within the same week. My first bill came through via email for the ...
On 06/01/2013 we reported yet another fault on our ADS Line to Telkom, with ref no. 200CRK060113. As at today's date (10/01/2013) we have yet to see a technician being despatched, let alone fixing the problem once and for all. We have followed up with the Call Centre on numerous occasions, but all ...
I already complained on this site and i got a response from Telkom but the problem was never solved, i opened a fault again with the ref. 587ctk011012 and the last i received an update was on 2 Oct 2012. Telling me that the problem is being handled. Well the problem has not been solved yet and it's ...