We cancelled out Telkom voice and ADSL on 6 December 2012, reference number 68894314A. We were told the service will end 6 January 2013. We have now received a bill dated 12 Jan 2013 to 11 Feb 2013, invoice number 301C1004290D. This is obviously incorrect. Please cancel the account and credit our ...
I reported my phone 011 7894490 out of order this morning and I spoke to a gentleman by the name of Shuping. I have never in my 67 years came across a Telkom person that is so competent, helpfull, respectfull and friendly as him. It just made my day. Please could you pass this message on to his ...
Just after praising Telkom to friends for prompt service these days they let us down. I got home on Monday night 28th January 2013 to find my home phone and adsl were down. I logged a fault online and was amazed that someone contacted me by lunch time the next day to come look at fault. He arrived ...
I first must commend Telkom for responding with lightning speed a few weeks ago when I complained on HelloPeter. They called me and a technician was despatched to my premises immediately and came twice to make sure the fault was sorted. Then a few days later my lines went down again and have done ...
Placed order as new customer for Closer 2 calling plan with uncapped 1mb adsl early last week. Provided them all details, debit order etc. Was told this package comes with free install for new customer 29/01/13 received the following SMS: ''Dear Mr.. your installation for order (71617269) is ...
My grandmother who is in frail care transferred her phone from upstairs to downstairs in the same building. As she is elderly I put my cellphone down as the contact no to phone when the order was going to be processed. I received no phone call and subsequently the phone was placed on the wrong side ...