I just installed an ADSL line, the one that is running on R399 for 5 GB at the moment. The speed promised is 1.4MB per second. I called Telkom yesterday to complain that the speed was 9 KB per second in my house and Themba from the technical department said he was fixing it, recreation a port or ...
I was very excited to learn that Telkom was offering a stand-alone "Mail Solutions" email service under their Do-Broadband banner, because I don't have a Telkom landline installed but want a Telkom email address. So I applied and got my mailbox a few weeks ago with an email address. All I ...
I reported a fault that our ISDN box wasn't working and a technician had to come out and fix it they said i would receive a reference number by sms. 3 days later after no feedback or reference number i called in to find out what was going on and i was informed that my fault i logged was filed ...
I have had a problem on my home phone and logged a fault with Telkom fault reporting. The technician arrived on the 14 November and stated that there was a break in the line cable and replaced the cable. While he replaced the cable he damaged the audio speaker cable that provides sound in my house. ...
On the 28/01/2013 I called telkoms help line to find out why I am not receiving any calls on my business line, I was told theres no fault on there side it must be my phone or connections. So the next day I got a new phone and changed it only to find out that I was still unable to connect so I ...
Hi, I reported a line that was down about a week ago, and it has been that way for about a month... Thats all good and well, i understand you dont know there is a problem untill i formally report it. The fault was reported online, which was working at the time, i put my number in there, received a ...