Had lightning strike on 15Jan2013. Logged call & received ref no 1635CRZ150113. Saw a Telkom technician on neighbours pole on Sunday 20Jan2013 and informed technician of my problem and provided ref number. He replaced the two overhead damaged wires and informed me that the ISDN box is also ...
We've been without our adsl line since the 19th February 2013. Everytime we phone the call centre they say they can see a fault and that the technician is on his way. Operating a company in the modern age without adsl is virtually impossible considering we have month end occurring currently ...
I phoned Telkom 3 times today to cancel my ISP. 1st I held on for 20 an then twice for more than 30mins before giving up. I would appreciate it if someone can phone me back or give me the same service as when I applied for the service. This is really unacceptable. ...
So we've tried to ask nicely, but clearly that's not something Telkom understands. We got a booking for a technician to come out to install the line, which is something that takes weeks to organise. Late in the afternoon we get through to him to ask what time he'll be there. No he says, he's ...
I have been waiting for my ADSL line transfer since august last year told that there is no ADSL ports available!! I then applied for the ADSL service through my business - I was then given an installation date of 15th February this year and no show from Telkom once I called and asked what happened ...
I moved house (30 Sept. 2012) and had requested the existing telephone line to be closed as i wanted a new line to be put into the new premises. December is was billed for a reconnection fee on the old account number. i laid a dispute (3 Jan. 2013) with telkoms contact center. the person attending ...