After months of struggling to get a telephone installed for my elderly father at an old age home, we proceeded once again to the TELKOMdirect shop in Centurion. We were lucky to get to Mr Aaron Mokoena's station. So completely different from before, Mr Mokoena spent time with us to look for ...
I have been trying for two days to get hold of Telkom on their 10210 number!! First time i held on for 38 minuted, second time for 26 minutes. Again for more than half an hour. Today tried this morning, held on for over 35 minutes. Trying again now and been holding on for 19 minutes. I am moving ...
Today I have upgraded my primary line's ADSL speed, with almost no waiting on the call center. When I phoned again and followed the prompts to cancel my secondary, out of use line, and I waited on the line for 20 MINUTES without answer. I see its easy to pay you more but impossible to pay you less. ...
I ordered a ASDL from telkom, their special that they are running for R399. A lady calls me from Telkom to confirm all my details and informs me that installation should take place within 7 working days. I proceed to wait 14 working days and nothing happens. Call telkom again to find out what is ...
Last week I reported that my ADSL connection was heinously slow and that for 4 days, Telkom hadn't done anything to fix it. Every time I call, I get the same thing: "there's a problem with the exchange, but we'll escalate it for you." This isn't good enough. Still, nothing is happening... ...
Okay First thing is first... before the start of FEB telkom send a email out to let us know that thy will remove all restrictions on the 1MB lines in the area, and that the lines will be effected from the 1-6 of FEB, My line never came back to normal and my phone is been dead ever since... my ...