I have been informed by Telkom that the ABSOLUTE FASTEST ADSL speed that they can give me is 0.5 Mbps. That can barely be classed as broadband! This is due to the poor quality of line infrastructure in my area - I live in Parkhurst. How on earth in 2013 in the middle of Joburg can Telkom claim not ...
On the 25th Feb, i come home from work and my internet & phone line are not working. the following day i reported this to telkom, they sent me an sms confirming the reported fault. In the evening i call again explaining that while they came to install a line for my neighbour, they crossed the ...
Our Business line has been down since Monday 26 Feb and still no technician has been dispatched or arrived at the premises. We are a restuarant and rely heavily on reservations for business. ...
All i needed was help to remove 2 space streams from one of our sites / plants. I called 1023 in the morning and explained what I would like help with and they gave me a number to call of which I did. From there all broke loose as I was kept on the line for 15mins or more and when eventually a ...
This morning my Telkom voice line went out of commission. I logged a fault on the Telkom website at 0900 and within seconds received an email giving me the fault reference no and advising me that I would be kept informed of progress in restoring my service via SMS. A short while later I received an ...
I can praise Telkom for the physical installation of my line within 10 working days from date of application. Now however I have to deal with the support staff. I could only make outgoing calls to toll free numbers so I phoned them 3 times by now and they keep on telling me my handset is the ...