Telkom installed Optic Fiber Cables for us. When you log a call for Technical faults, they are suppose to test the line to make sure that the problem is a Telkom related problem. Should they come out and it is not a telkom problem they charge you R900.00 plus, for unnecessary call out. With optic ...
ON 20/09/2012 A GENTLEMAN CALLED KURT CONTACTED MY PARENTS AND ON THEIR LANDLINE, TELLING THEM OF A SERVICE THAT WOULD GIVE THEM, AMONGST OTHER THINGS, 12 MTH FREE CALLS TO A TELKOM NUMBER. MY PARENTS QUERIED THIS & WERE ASSURED IT WAS ON A LANDLINE NUMBER. THEY OPTED TO TAKE THE PACKAGE, ...
I am trying to cancel my mother's Telkom account as she died in January this year. The Telkom call centre say send a letter and copy of the death certificate which I have done at least 10 times. Please cancel this account as you are billing me/my deceased mother which should not be allowed ...
Hi, We are with telkom and had issues now and then, But recently the service is just getting worse. I have only been logging the bad speeds and connection this past week and a half. The adsl has a couple of problems, 1- The adsl disconnects every five to ten minutes sometimes. 2- The line speed is ...
THE LACK OF AND POOR ADSL SERVICE STILL EXISTS i HAVE HAD NO PERSONAL CONTACT HOWEVER DID RECEIVE AN EMAIL TO SAY MY LINE TEST FREE OF ANY DEFECTS AND IF I AM UNHAPPY MUST CONTACT THEM AGAIN .. TELKOM POSTS ON THERE REPLY TO COMPLAINTS THAT THEY WILL SORT HOWEVER WHEN IS THAT? ALMOST TWO WEEKS I ...
We had a prepaid telephone option with Telkom which we paid an annual rental price. 4 Months ago we received a telephone bill of R200 for line rental. My husband then went into Telkom's customer care store where he was directed to a phone which he was to call Telkom call centre (why have a customer ...