I placed an order for an broadband internet line more than a moth ago. They still didn't show up to come and install the line. And every time i call Telkom to find out what is happening to my order they just tell me the people is working on it. It is been more than a month now and i think this ...
On the 11th March 2013, my ADSL failed. I called my ISP (MWeb), they said that I must check my modem. I tested 2 different modems and by Wednesday the 13th March I officially logged a fault with Telkom via my ISP. Telkom needed to check my DSL line for faults. After several phones calls to Telkom ...
I've been reporting that my telkom adsl line does not work since the first week in March 2013, They said something went wrong at the server where I get my signal from&it'll work again within 48 hours. This never happened. I reported it again on the 12th of March 2013 and again on the 13th of ...
Our lines were hit by lightning, it was reported to telkom on the 06/03/2013. The technician came out but failed to repair the line and has has not been back since. This problem has been reported many times since, but still no service. Report reference numbers: Ref 5443GZ 060313, and Ref ...
This is my 5th complaint. The reponce has been- we exculating your request??? I supposed to have a 4 meg line speed. My speed is barely a quarter of that. We have sent emails, called the call centre, gone into a branch. No one responds or even cares. Telkom needs more opposition so they can wake ...
I logged the fault on the 11/03 and we're still down but apparently they are working on it. They cannot give me any further information as to when it will be fixed or who is in charge of the department that handles the fault. There's no way to escalate the issue further either. ...