My wife and some family left for oversead on Friday, 5 April and I need the phone urgently to be in contact with them. I reported the fault on Friday, 5 April and got a reference number. On Monday morning (8 April) I phoned to follow up and I spoke to a lady who said that no technician had been ...
I rent a my ADSL line from Telkom and Internet Data from MWEB, and phoned them first when I started having connectivity and speed problems. The MWEB operator was very friendly and assisted me in tracing possible causes of the problem, including router setup, rebooting routers, etc. Eventually, the ...
I ordered an ADSL line from Telkom on the 20th of March. I've been phoning them every two days for a status update and every time they just tell me that "Networking" is busy and there is nothing they can do, I must just wait. How on earth can it take so long to get a line installed? How ...
I have just recently moved into new premises where there is a telkom line which is registered in the previous owners name, the previous owner is now deceased and I need to change the ownership into my name. I went into a telkom shop to get this done. With the copy of the death certificate and a ...
Telkom still has not come back to me, i paid my account and it was supposed to have been converted to prepaid, but it was totally cancelled, I want this problem corrected immediately, i wanted somebody to contact me and correct this problem... ...
For several months now my ADSL line has experience intermittent connection problems especially between 19:30-22:00 in the evenings. Initially it took the logging of several faults and some "verbal dissatisfaction" with the call centre to get the line "stable". However, the line ...