I have been reporting a fault on our Telkom line for days now and no one can give me an update as to when the fault will be attended to. All the consultants apologise and say that I will be receiving progress sms, but I have received non to date. They say a technician has been assigned to the fault ...
Telkom cannot help us with our business line which is up and down and technician refuses to email me an update. He states that i must rather tell my manager what hes told me on the phone instead of email me the update. He was very unhelpful and rude. ...
I reported 3 lines in the Bethal area and I've been waiting for more than 3 months for Telkom to get these lines repaired. No feedback received from them and I have to follow up with them every time to find out what the status is of the calls. The numbers in question is: 0176474857 0176476223 ...
My ADSL line was ordered in mid-late November 2012. The payment of 700 ZAR was made on the 1st of December. The installation took place in mid January 2013. To date the ADSL service is not working and no feedback has been provided despite numerous calls to the technical support department. No ...
On the 10/12/12 I closed my Telkom account, including landline and data (ref:69026380A) - they said I would still have to pay for another month (extortion: never contractually agreed to), now I am still getting an account for data. when I phone to query, I am told I have to phone here and phone ...
I have been requesting the movement of my telephone lines and ADSL lines as from 28 of March. Since then I have phoned Telkom twice a day and each time the operator has a different story for why our lines will or can not be moved. We have 3 telephone lines and ADSL using it for business and at the ...