In response to a call from a telemarketer I agreed to upgrade my adsl speed and sign a 24 month contract to get a free modem. She said I would be contacted to fetch the modem and sign the contract - but I was charged for this service from the date of the call - despite still not having signed or ...
I logged a problem with Telkom on the 15th April 2013. I need this service, as it is a business service, one that I'm paying for and obviously will not be refunded due to NO SERVICE. I contacted your help line and quite frankly spent hours on the line with your assistance team. Result 0%. I then ...
This is the email I just tried to sent to telkom which does not go through because it comes back saying their mailbox is full, Please see my email copied and pasted below: CAROLYN VAUGHAN TELKOM LANDLINE 031-4591524 USERNAME: [Email Removed] As per your email below, Unfortunately my problem doesn't ...
First off, i phone to activate my line on 25/03/2013, line was activated on 02/04/2013, i then subsequently phoned again to get ADSL activated, and this is where frustration really gets to me, after trying to give Telkom the benifit of the doudbt. Ordered the 1mb line, with self install option, and ...
The past 3 months the ADSL network in the Stellenbosch (Krigeville suburb) area has become more and more congested to a point where it is now useless! Early February I was only able to get 2Mbps after midnight up to around 10:00. During the rest of the day I was limited to under 1Mbps and the speed ...
I have not used my Telkom land-line for phone calls or ADSL for more than three months. Nothing even plugged in. I have been trying to terminate the line for more than three months with no success. Computer offline, and do it online on Telkom website. Cannot find the termination option on the ...