We had an appointment with Telkom to install a new ADSL line to our house. The technician arrived at 3pm. First off he had a bad attitude towards me, then after I showed him where the installation must go he disappeared and returned some time later. He then started to connect the new line, by 4:15 ...
In November of 2012 I applied online to have my line moved on the 1st of December to another suburb in Ght. I was told they needed 21 days from date of application. So I was patient. However, 3 weeks into December I called Telkom to query the move and was only told then that they had previously ...
Appointment made to install my line and i took off from work to be there for the instalation. After calling numerous times I am told technician was there and no one home tried calling me no answer. No customer contact at all, no call made to my number or the alternative number and no customer ...
Telkom transferred a line for me last week and I was very impressed with their efficient service. However they have also gone and loaded services that I did not request and don't want. Two phone calls and security checks later the service is still active on my line and messing up my answering ...
I had the ADSL line installed on the 11th of March. I went with the 1MB package as I wanted to take advantage of the free installation and modem. I then upgraded to a 4MB line. Last week I called as I thought it strange that I hadn't received a bill and was told I would be charged pro-rata for ...
Have been trying to resolve a query with regards to me being billed for services not used and incorrect services supplied. I was busy resolving a query and Marian was assisting me and she put the phone down on me. ...