I am horrified at the service meted out at Tata Pinetown, the customer service leaves a lot to be desired, and as for their warranty policy I am even more mystified. If a part is broken and it is a warranty part it must be replaced immediately one should not have to wait for approval. Why must I ...
In late Aug 2013 we bought a TATA superace 1.4 diesel from TATA Northcoast in Natal. From day one the gearbox was faulty. They collected the vehicle a few days after delivery and tried to "fix" it. Did not even have 2000km on the clock. Then proceeded to drive out an entire tank of diesel ...
My vehicle had to go in for the15 000km service. They had no drivers to drop me of at work, so i had to wait till my vehicle is finished. When i booked my vehicle in, i had a plastic bag, with "loose spares" One of the spares was a washer that fell out of the steering wheel. I told the ...
Please explain to me... Tata is one of the cheaper cars available but to get parts when you have a breakdown is impossible... and if you do get a spare part by a huge miracle the prices are so expensive that you can not afford it... why cant people be informed: please note that when you purchase ...
I refer to my last report of last week concerning the Tata Xenon. Somebody from Tata phoned quite promptly after my complaint. Apart from a: " sorry we will attend to your problem" nothing has happened. Who is actually going to do something? The service is absolutely shocking. 4 month I ...
Our Company vehicle (Tata Xenon) had a breakdown on 30 July 2013 we had it towed to an approved dealership the next day, since Tata s road side assistance Tel nr was not working we had to pay another company to tow the vehicle. The vehicle was in the workshop for two months before they could figure ...