We were in the process of moving from Standard Bank to FNB due to previous incidents with Standard Bank. During the Switch over, our vehicle payment did not go through. I was informed by Louise Watson from some legal company that the vehicle had not been paid. I then paid an amount of R3500 into ...
On June 25th at around 7am on my pay day my card got stuck in an ATM machine at a garage. As i do not own a cell phone at the moment I waited for a nearby branch to open and went to report it. When I explained my situation I was advised that that two transactions took place that morning. One for ...
Every time I need to get a new card from Standard Bank, the bank sends the card to a branch in a province where I lived 8 years ago. This despite updating my contact details whenever it changes, having changed my bank branch to one in my current province in 2009, and indicating to the branch ...
I was two minded about joining the Ucount rewards program until I had the pleasure of speaking to a gentle man by the name of Chris in the contact centre. He managed to answer all of my question and cemented the fact that I had made the right decision to join the Ucount program. It is not often in ...
I would like to say how disgusted I am with the service I receive and received on previous occassions from Standard bank, whether it is through their unhelpful Call Centre or at the Branch itself. I went to the Midrand Branch on Saturday 20.07.2013 (Boulders) to dispute the honouring fee that was ...
I registered for the U count programme, end of June. Standard Bank has already subtracted R20 from my account for the U count card, but still NO card has been delivered! So I am paying for a service that I can't even use! I've sent an email to Standard Bank complaining about this, last week. Still ...