I went to this branch on the 24th to collect my new card, stood in quoue for long and went to a trainee lady and she couldn't help because she is not loaded on the system, went back to the quoue the a lady requested the next customer: I gave her my ID book, she looked at it and said she cannot help ...
I go into the bank to ask for statements. I get told they need to order it - will take three working days. That i can handle. Then i get told it will be R20 a page. What??? When i asked how much will it be as it is a years worth of credits i am looking for. "You cannot just get credits - you ...
I had to call Standard Bank today to adjust my EAP limit. It gives me a glowing happy feeling when people do their jobs well and quite obviously takes pride in their work. The lady I encountered was friendly and quickly sorted out my issues. Thank you! Keep up the good work, Standard Bank. This is ...
On the 1st of July 2013, my card got stuck in tha Atm machine at Randburg Mall. l called the number on the screen to stop my card and l managed to speak to one of their consultants. as soon as l dropped the phone an sms came to my phone saying money has been withdrawn from my account at another ...
I applied for pre-approval through Standard Bank which was approved. I submitted all the required documentation to Rhadika Singh, ID, License, Current Employment Payslip and Offer of Employment as I'll be joining in August. Rhadika told me that I'd need to submit a full employment contract from the ...
I have been a client with standard bank, for over 10 years now. However I think it is time to move on, I can not deal with their poor level of service, and disregard of customers. I have moved to the Prestige account expecting better service and priority, however I was sadly mistaken. Having a ...