Why does it take 2 to 3 working days for a eft from FNB to Standard Bank??? The money is deducted from FNB client pronto! I phone the STD call center and ask them why? They told me that's how the system work. What kind of answer is that? I want to know, since the FNB client don't have the money ...
Having had numerous calls to upgrade my savings to a cheque acc, finally the call from Ntombi was the straw that broke the donkey's back, with assurance that my debit orders would be moved to the new acc, no problem. Not the case. I was VERY nice about the whole thing, in spite of the money and ...
I was billed incorrectly by an ISP who confirmed they did this, and said they can't do the refund, and I should open a disbute with my bank which I did. I completed all the forms, and mailed it to Standard Bank on the 1st of July. To this day I have not heard anything from them, I have sent over 6 ...
I have complained about the tier calculation as according to my knowledge I should be Tier 4. Standard bank send me advertising info. But my biggest frustration is that the Ucount Statement is useless as one cannot see the transactions that lead to points and I cannot see the transactions at ...
I'm really disappointed in the way my claim is being handled. I reported the incident on the 9th JULY 2013 and spoke to Sipho Maile who dealt with it first. I've forwarded the requested documents via email to him. I followed up on the 15th July as there was no response from Sipho, only to hear he ...
On the 27th april 2013 i made a cash deposit into my friends account of 500 which she confirmed she received however a 500 rand was then in my account from gosh knows who. Then yesterday 6th august 2013 500 was deducted from my acc. I am unemployed and a single mom this was my last monies left for ...