Some woman called my mobile at 11:27am from 27119818300 - couldn't make out her name or she didn't give it. Asked her to email me the information that she asked for - she replied "we are a call-center - we don't email" surely - call-centre operators can relay the message to a supervisor ...
I emailed 3 invoices. Then I faxed a statement and queried payment. Today when I phoned I was informed that the incorrect email address was used!! It was on the authorisation. Why did nobody forward it to the correct address as well as the fax? Do the people there work or what??? Very dissappointed. ...
I RECEIVED A SMS THAT I NEED TO PAY CREDIT CARD...! WHICH I HAD JUST MADE PAYMENT IN THE MORNING VIA INTERNET BANKING. WHEN I CALLED BLAKE PICKED UP GAVE HIM ALL DETAILS HE ASKED FOR...! IN WHICH HE RESPONDED THAT A FURTHER R20 HAS TO BE MADE. WHEN I PUT THE PHONE DOWN I CHECKED THAT I MAD A ...
On the 31 July, I requested a stop payment on Standard Bank Internet Banking. For this service I was charged a fee of R40. On 1 August, the debit order I instructed be stopped, was not, and as a result I exceeded my overdraft limit and the payment was returned. The bank than charged me a further ...
I called Standard Bank Funeral policy division to cancel my policy, I spoke to Andy Phenyane who advised me to send an e-mail and attach my id document, I sent that e-mail on the 8/1/2013 at 10:28 a.m. yet to date they are still taking premiums form my account, I've called in again to query this on ...
I have logged a complaint about my daily cheque account that was blocked, all I got was an auto reply from Standard Bank. It seems as if Standard Bank don't care about the well being of their clients. How can I promote a bank that don't care about their clients needs and situation? I am terribly ...