I purchased two tickets on Emirates with my gold card and was debited with two amounts of R337 for travel insurance which I had not requested as a gold card has free travel insurance. I had to cancel the air tickets and rescheduled and paid through Flight Centre. for these tickets no travel ...
Big corporate incompetence continues... I always try resolve issues internally before taking dirty washing out in public. Sadly, here we are... I noticed a monthly management fee on my (management-fee-free) transaction account appear from nowhere. After a 25 minute call to Standard Bank (call no. ...
I have a home loan with Standard Bank. We received a note in July 2013 stipulating an amount of R7 500 due. This was then paid in full and proof of payment forwarded to Standard Bank. For some odd reason all of a sudden there was another R7 500 outstanding and worst of all WITHOUT ANY NOTIFICATION ...
I sent an email last week to ucount, but to date have not had a reply. This is the tracking number [tracker #1887758] Also, 6 weeks down the line, I haven't received my card. Is Standard Bank dumb enough to actually make use of the SA Postal Service to send cards? ...
On or about 20/06/13 I lodged a complaint against Standard Bank with Hello Peter and Standard Bank contacted to investigate the matter. On 11/07/2013, Standard Bank claimed that the account was with an external agent and I was liable for the legal costs. It indicated that the refund of R14 212.67 ...
My cell no has change so I call the call center to help my change on the system but they tell me I must go to the branch they can help me so I went to the branch 4 times and still its not been change every time I fill in the forms every thing but nothing has been change. I want it change to get my ...