I have being using Standard bank for several years and I'm really disappointed that they decided to deduct money out of my account without communicating with me. When I called in to inquire about this, I was told about an account that I was not even using and did not received a card for. It was ...
I received a call on the 08/08/13 from 011 891 3000, the lady from STDB PERSONAL LOAN DIVISION called me to thank me for my account being up todate... my worry is one when they call a client they just ask for your date of birth they dont do security checks with the client, now today the 14/08/13 ...
On 26/07/2013 I noticed debit orders of R99.99 ea. on my statement for 28 June & 31 May. I called customer care and spoke to Mmanoko (Ref no: 40238164) who only reversed the debit order of 28 June. She said the other debit order is over 30 days & I should reverse it at the bank at a fee of ...
Good day I have just spoken to consultant Linda. Please teach her to greet clients when a call is transferred and not just keep queit and be busy typing. And then have the nerve to tell me that when the call was transferred she was busy. I have worked in a call centre before so I know how it all ...
My boss requested me to order a gift from the ucount online store on the 31st of August 2013 for a customer, which I promptly did. When I paid for the gift, it said it would be delivered within 2-3 days from payment. It has been 14 days... no gift. I have phoned the call centre every day for the ...
On the 11th July 2013, I reported a claim to Standard Bank insurance as my car caught fire. I was told to wait for 30 days as this was their turnaround time to follow up on my claim. The Assessors were dispatched to assess the damages of my vehicle on the 18 July 2013. I called my Insurance on the ...