SBSA your people lose my paper work and I have to suffer for it. my account has been frozen twice and yesterday I was told it will be frozen again if I do not submit my proof of residence. Which I have submitted on more than one occasion, if that was not enough, I spent so much money talking to ...
A transaction was made on my credit card to which I was alerted by SMS. I phoned the number provided and was told to report it to the division. After trying to contact the call centre repeatedly and staying on the line for up to 30 minutes I was unable to do this. Fortunately the person I spoke to ...
I opened a student achievers account with Standard bank in 2010 and I stopped using the account from 2011, late 2011 the bank send me a mail asking if they should close my account and I went to the Bethlehem branch to ask them to close it for me because it is where I had originally opened the ...
In general business banking at Standard bank has gone backwards. No one is ever available to assist a person and the staff are permanently in meetings and training. Everything is now been diverted through a central point which clearly cannot cope with the work load. I have been sent an email with ...
Waiting for over 90 minutes in a enquiries line is not acceptable. Old lady ahead is about yo pass out, and yet all the staff just keep passing us by. Line 6 rows deep and one would think that they will get more than 3 people to serve! Top it all off, NO Air-conditioning!!! Who manages this branch ...
We had a huge storm, rain, wind high water table Etc. the house was built 30 years ago as were most of the houses around sun valley (in the days they new how to build houses) we have had no problems with the walls foundations or roof. The water table rose and flooded the land and right through the ...