I have had no response from the insurance claims department since 02/09/2013. claim no 383597 insurance no FHF 000015294. where to from here if the complaints dept. cannot handle this. ...
I went to update the number my OTP is sent to and Ronald was very helpful. He offered to notify me via email once the update was completed since I couldn't wait for confirmation and hence the effect thereof has a turnaround time of a maximum of 3hours. I left the branch assured that I would be ...
My credit card is flagged as being at certain merchants. Since Nov/Dec 2011 i have been unable to use my card - the transactions are cancelled by the merchant before the transaction can progress to the bank and doesn't even show up on my bank profile. I have had numerous new cards, i have had ...
I sent a secure message to Standard Bank almost a month ago requesting my cheque account to be closed. I got a call from a lady 24 hrs later who confirmed my request and advised that the account would be closed. I happened just to check this account a day ago and not only is the account still ...
Good day, I thought I would try my luck at getting a response using social media around my submitted claim as it appears my attempts via the [Email Removed] mailbox are proving to be fruitless. I submitted a claim to standardbank insurance department 4 weeks ago - Claim no: 13/059946 - and despite ...
I am trying to switch my account to Standard and i went to Jabulani mall to pick up my card they give me a letter so that i can take it to my employer for my salary to be deposited to my new account and now i regret doing that cos now i cant access my salary due to my account is not linked to my ...