I logged a call at Standard Bank on 2 September regarding an error when attempting to purchase prepaid electricity through their smartphone app. The agent stated someone will contact me within 7 days. On 18 Sept I spoke with Tinyiko and on 19 Sept I spoke with Jabo, both indicating that I will ...
On 26 september about 13:15 I was at the standard bank teller try to get R4000 the teller gave me my card backbut not my money for about 10min the atm just hangs and then restarts stil no money as I went in to standard bank they said they can only log a complaint and it whould take 15 working days ...
I recently settled my personal loan account with Standard Bank then asked a branch consultant to have the account closed. I was told the account would automatically be closed within 2-3 weeks of having paid off my loan. It had a positive balance upon being settled but now I am paying "Interest ...
On 21 August 2013, I received a "quotation and pre-agreement statement" document outlining a quote for a further loan that I had applied for through the home loan department of the Standard Bank call centre. I was contacted about it, and was happy to proceed. An attorney was appointed, ...
My history with standard bank is filled with nothing but empty promises, failed service delivery and people who refer me to other departments. My student account was suddenly upgraded, without me being notified, only finding out when my first statement came. I queried this and got an apology and a ...
I logged a claim in June after a power surge and waited for 5 weeks for the TV to be collected and sent to the service provider to assessment. On 1 Aug, I received a letter stating that my claim was repudiated as power surges are not covered by the insurance. After almost two months, I contacted ...