I wanted to close my credit card account with Std Bank. I called the card division for the settlement amount. I was told to pay R2 530, 18. I deposited this amount. When I called them to close the account the following day I was told that I can't close the account because I must settle the account ...
I settled my credit card account in July 2012 proof of payment and paid up letter was email and faxed to Standard Bank on numerous occasions. The account still reflect as unpaid and in arrears on my ITC report thanks to Standard bank not updating their system. I am now in a situation were I am busy ...
I went to the bank to withdraw some cash -The machine was ready for use, I have put my pin as per norm as per machine instructions - I realized that nothing happens, I waited for the machine to process the request, nothing happened and I press the cancel button to get my card back. nothing ...
2 October 2013 money I realised that money had been taken out of my account. I notified the department immediately. Since then it has been an ongoing call everyday trying to follow up for answers? Firstly you are on the phone for at least 30 minutes simply holding, then they say they will phone you ...
I was told to contact Standard Bank division by a Division employee at Tel: 0112274905. This number NEVER gets answered! I have spent hours waiting on the line at my cost from Cape Town. This is a in itself. Regarding Case number 3375263 Date 31/08/2013 Account number 271681640 Amount R957.80 cash ...
I have submitted complaints about Standard Bank numerous times in the past six months about a transaction that managed to happen over two of my credit card accounts. This in itself is incompetence enough as it was one transaction which to me means just one of the accounts should have been used. The ...