I've opened my ucount account 3 months ago, and i still waiting for my card. I've phoned the contact centre three times already, I don't no why but they can't seem to get my card delivered to me. I've asked if they can get it delivery to a branch, to which they said no. I don't why, because i get ...
On the 2nd of November I used a Standard Bank ATM, the ATM malfunctioned and swallowed my card. I called the card division immediately to cancel my card, and was told I would get a call in 3 to 5 working days telling me to pick up my new card. I get a call on the 9th (a week later), to pick up my ...
2nd of September I found myself one of the many unlucky victims of activity on my account. I immediately reported the incident to the bank and informed them of the withdrawals taking place. I stopped my card and got a new one without being told I would be charged for it. I was told I would be ...
I am, after much effort and frustration, taking to this site as I feel that my voice is not being taken serious enough as a young banker. I had R1687 out of my account on the 7th of October. After lodging a complaint with the department and waiting for an extensive period of time, I am still ...
I made an arrangement for my home loan for the october payment for an amount of R1500. to my suprise on friday as i look at my current account. i see they have debited the full amount and not my arrangment amount. i called the call centre friday but could not get helped, i was told they have to ...
Goo day. I have applied for a loan on my pension fund in August 2013 and the call centre told me it take 6-8 weeks to process the application and today i am still waiting on Standard bank Pension fund. I heard by the lady in the Cape Town office that my loan is approved but still i have to wait i ...