I made a manual debit transfer to settle my credit card account on 4 November. Standard Bank proceeded to nail me a R135 late payment fee. The credit card statement I received the following day indicated that the statement period was 3 Oct to 4 Nov which in my mind makes my payment on time. When I ...
I'm trying to close my credit facilities; I've paid them up its taking so long it's terrible since the 21st of October. I'm on prestige, and can you please train prestige bankers to reply to emails and provide feedback. Now I'm closing my credit facilities on my own in spite of this ...
This complaint is about your Insurance Branch. Standard Insurance ltd. My accident occurred 21/10/13. Not once has your company contacted me. Not ONCE!!! I phone and phone. Nothing happens. Eventually last week 5/11/13 Sisa asks me if I ever sent my report/diagram/drivers license etc thru. It was ...
I am posting this complaint on behalf of my mum, Ms F Zulu. She got into all this trouble after she had approached Standard Bank Rivonia branch for assistance in clearing her debts and they offered to help her but now she is in big trouble. Ms Zulu was 1st assisted by Thobile Maphanga, Thobile then ...
I was at the Chatsworth Branch today at 15h00. All i wanted to do was transfer money into an FNB account but have the funds cleared immediately via internet banking (I was told by the Service Desk that was impossible via that method). The transaction was to be made to fly my deceased dads body from ...
I am deeply disappointed in your Instant Money service. Its nothing but. I tried to do a transaction online but it was declined due to a technical error on your side. However, the amount I was transferring was deducted from my account plus fees. As they had been error means the money did not reach ...