I was contacted by Kabelo from the Home Loans Division at 13:52 today regarding my online application that i did this morning. The call was shocking. It seemed as if they were having their Year end function at his desk. He was laughing at his colleagues jokes in the middle of our conversation and ...
I applied for a student loan at Standard Bank to cover some study expenses about 2 and a half weeks ago. I completed my application fairly efficiently online and managed to sign my contract a few days afterwards. However, the documents were sent to my surety, who dated her signature with ...
I find it interesting that when applying for the "customer assist" offered by Standard bank, in all the communications form them, they give you a turnaround time of 15 working days... No contact had been made by the bank to inform me that the 15 working day set out by Standard Bank cannot ...
I am winding up 2 Estates, both with various accounts with Standard Bank, I informed them in September of the deaths with instructions to close accounts, out of the 8, 2 have been closed. I spent an hour on the phone yesterday trying to get an update on the rest, I was given the numbers of 6 ...
I am appalled that I go into a bank to open and account and when I leave and get told that everything has been sorted out and that this person will get back to me, I don't hear from them for a week. I call and leave messages and this person never calls me back. I send emails and I get a read ...
I am currently a client of Standard Banks. Having NEVER defaulted on servicing my bonds over my properties. I have decided to sell one of my properties and Standard Bank informed the purchaser that the building was in her words: "the application was fine however it has been declined due to the ...