Received a call from an agent- not sure of her name (Andiswa?) - to promote a new product. Unfortunately, I happened to be on my way to work so cellular reception was poor. I stayed connected long enough to hear her swear me. Please don't contact me to advertise any of your products again. ...
I was recently retrenched and approached my local standard bank branch to query my Stannic car finance benefits in such a situation. I was helped right away where the lady put me on the phone with a Stannic consultant. Security checks were done over the phone and the lady over the phone told me ...
We are trying to get a second bond on our bond account with Standard Bank. The process is so frustrating! We have to work through a call centre in Joburg and there is noone specific to speak to. The process that should have taken 7 days has now taken 75 days and still no answer. It seems that the ...
I went to my bank because of a problem I do not understand how it occured. I can't receive any notifications regarding my (OTP) pin when I attempt to do an internet banking transaction. They said my profile recognises my old number of which I had long notified them to make changes. My phone was ...
Transaction went through my account on the 3rd of September 2013, I contact the section stating to stop my debit card, which did not happened. I had to phone them again at 16h45 the same day to stop my card again! I received an email on the 13th of September, to completed the affidavit which I send ...
I am a customer at standard bank for a few years now all my banking is done by standard bank however after this incident I realy am considering closing my accounts and stop any dealing. About a month ago my card was cloned... after numerious followups I had to do myself I still do not have my money ...