I have been sending secure messages ad emailing until I am blue in the face. No one responds. And now, for the 3rd time, I don't receive my OTP's. I can't make any payments. I do not want to go into the bank and I am unable to hear, so I can't phone. No one cares. Should I go to another bank?? I ...
Hello Peter I was charged over R500 by Standard Bank, the explanation I was given was that it was because I withdrew R35 000 from Hillcrest branch without a notice. I accepted that and that is why when I needed to withdraw R 52 500 rands I made sure that I made a notice. A few days after that I ...
I'm applying for a home loan with Standard Bank of which my family and I've been customers for more than 20 years. Shortly after my home loan application was received by Standard Bank, I was notified that the application was declined due to a bad credit score. I couldn't understand why, and queried ...
I had a deadline to pay SARS/PAYE on Friday 6th December 2013. Standard Bank is not yet credit push compliant it seems although our accountant says it is. Mr. Rikhotso came to the rescue and uploaded all the relevant information for me and in a bingo moment SARS was paid. He was calm and very ...
I have lodged many complains because I am on level 2 and have all qualifying products to be on level 3. After a call on the 5th of November I spoke to a Monica that promised me that it is send to IT and that the problem will be fixed before 30 November. Still nothing has happened, and this was not ...
I logged a complaint on 26/11/2013 with Standard Bank and part of the complaint was the 30 day arrears on my credit record. They called within 3 days, apologised and advised they will correct it as this was due to the system issues on their side. System issue is fixed but there is still that ...